Grillby’s Mug UNDERTALE

Quick Shipping and Professional Packaging

We offer a broad range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack your products according to our precise and accurate specifications. Before they are shipped, your goods will be carefully inspected and secured. Every day, we deliver to thousands of customers across multiple countries. Our determination to be the largest online retailer around the globe is evident by this. We have distribution centers and warehouses across Europe and in the USA.

Note: Orders with more than one item will be assigned a separate processing period for each item.

We will inspect each and every one of the items before sending. The majority of orders are delivered within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The inventory is always changing, and not fully managed by us due to the involvement of many parties including the factory and our warehouse. This means that the actual stock could fluctuate at any moment. Be aware that your order will be unable to fill after you place the order.

Our policy is valid for a period of 30 days. We are unable to exchange or refund your order if it has been 30 days from the date of purchase.

The item must not be used and in its original condition. The item must be in its original packaging.